Increasing Access of People with Disabilities to Hospitality Spaces and Careers

Title: Increasing Access of People with Disabilities to Hospitality Spaces and Careers

Description:

According to the US Census Bureau’s 2021 American Community Survey, 42.5M (or 13%) of Americans have a disability (and that percentage grows as the population ages). This population of people with disabilities represents a large customer base, as well as a talented pool of current and future employees. Businesses and industry need to increase access for their customers, as well as access, advancement, and retention for current and future employees. This is not just the “right thing to do” - it’s good business. Explore how to increase the access of people with disabilities to hospitality settings, including physical and informational access, training, credentials, hiring, and advancement. Discover strategies and practices from industry leaders, trainers, subject matter experts, and people with disabilities, as well as “hands on” resources that businesses can use right away, such as sample hiring policies, manager training materials, universal design tips, and federal technical assistance programs.

This session is open to Expo + Education registrants. Please visit www.nationalrestaurantshow.com/education to learn more and register. If you’re already registered for an Expo badge, you can upgrade your badge online, or onsite at any registration desk. See your registration confirmation email for more details or contact the registration support team at restaurant@maritz.com or +1 (864) 699-6435.

 

Learning Objectives:

• Understand and effectively communicate to others (internal and external customers) the business case for increased accessibility at their organization.
• Identify some best practices and effective strategies for increasing accessibility of their physical settings, as well as their informational materials.
• Access websites, tools, resources, and sample policies to increase the accessibility of their customer experience, hiring process, and advancement pathways.

Type: Expo + Education