Optimizing AI for Enhanced Guest and Restaurant Team Experiences

Title: Optimizing AI for Enhanced Guest and Restaurant Team Experiences

Description:

In the ever-evolving landscape of the restaurant industry, technology plays an increasingly vital role in enhancing guest experience and restaurant team operations. Artificial Intelligence/Machine Learning (AI/ML) is at the forefront of this transformation, revolutionizing how restaurants cater to their customers and manage their staff. Dine Brands is witnessing firsthand the impact of AI technology in the restaurant industry, as IHOP has become the first in its category to utilize cutting-edge AI technology to power its online ordering system. Explore the powerful ways in which AI can be harnessed to create a seamless and personalized dining experience while boosting efficiency for restaurant staff.

This session is open to Expo + Education registrants. Please visit www.nationalrestaurantshow.com/education to learn more and register. If you’re already registered for an Expo badge, you can upgrade your badge online, or onsite at any registration desk. See your registration confirmation email for more details or contact the registration support team at restaurant@maritz.com or +1 (864) 699-6435.

 

Learning Objectives:

• Establish guiding principles to improve operations, and determine the Value Add of AI in your operation and how AI fits into your brand culture.
• Explore how to operationalize AI to meet your business needs, and how to make it a seamless part of the guest experience.
• Understand the legal and regulatory considerations around AI when identifying areas of opportunity.

Type: Expo + Education