Conquering Your High Turnover Rate: 10 Essential Tools to Build Staff Loyalty

Event Location

Location: Room S503 - South Building - 5th Floor


Title: Conquering Your High Turnover Rate: 10 Essential Tools to Build Staff Loyalty


This session is only open to Expo + Education registrants. You can upgrade your badge online, or onsite at any registration desk: Lakeside Level 2 Lobby, South Building S102, or South Building Level 4 satellite registration desk.

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Staff turnover can be incredibly expensive for any restaurant, but beyond the immediate costs of recruiting replacements, it also results in loss of institutional knowledge that can take months or years to replace, it robs restaurants of one of their most reliable sources of potential future managers, and it causes stress on the remaining employees who must work harder when someone leaves abruptly. Discover ten essential tools that you can use to help fight the battle against turnover and create compelling reasons for your most valuable workers to want to remain on the team.

Learning Objectives:
  • Understand the most common reasons why people leave their jobs and seek work outside the hospitality industry.
  • Learn the true cost of staff turnover and how it can negatively impact not just restaurant profitability, but also team morale and productivity.
  • Walk away with a list of 10 tools you can use to increase the loyalty and tenure of your best employees.

Type: Expo + Education


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This session is only open to Expo + Education badge holders. Please visit to learn more and register. If you're already registered you can upgrade your badge online, or onsite at any registration desk. See your registration confirmation email for more details or contact the registration support team at or +1 (864) 699-6435.

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Industry Segment

  • Affiliated
  • Bar/Tavern/Pub/Brewery
  • Lodging
  • Restaurant/Foodservice

Job Function

  • Corporate/Executive Management
  • Training/HR

Continuing Education Units

  • American Culinary Federation (ACF) – 0.75 Units
  • Foodservice Consultants Society International (FCSI) – 0.75 Units

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