One Foot in the Door: Deliver the Often-Overlooked Components of an Elevated Guest Experience

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Location: Education Super Center - South Hall - 2778

Details

Title: One Foot in the Door: Deliver the Often-Overlooked Components of an Elevated Guest Experience

Description:

Great food and great service are inherent traits of a successful restaurant business. But delighting today’s guests and keeping them coming back relies on much more. In this session, we’ll uncover key drivers of standout restaurant experiences that may often be overlooked and provide insights on how to drive restaurant loyalty to help your restaurant thrive.

Learning Objectives:

Identify the hidden but vital components of your operation that create a positive guest experience.
Explain how positive guest experiences can help drive increased revenue and provide value to your restaurant operations.
Create a plan to proactively implement and maintain clean spaces, well-trained staff, efficient operations and food safety compliance.

Type: Session