James Frank

James Frank is a transformative leader in learning and development, with over two decades of experience driving growth and excellence in the hospitality industry. His journey is defined by a relentless passion for empowering people, cultivating leaders, elevating performance, and creating cultures where teams thrive.

Throughout his career, James has championed strategies that align training with organizational vision, leading high-performing teams and orchestrating countless successful restaurant openings. His influence extends beyond his own organizations; for seven years, he has served as a guiding force within CHART (Council of Hotel and Restaurant Trainers), now in his third term on the Board of Directors. In this role, James shapes the future of hospitality training and mentors professionals nationwide, leaving a lasting impact on the industry.

A proud United States Marine Veteran, James brings the values of discipline, resilience, and teamwork to every endeavor. These principles, combined with his unwavering commitment to learning and collaboration, define his leadership style. Known for his emotional intelligence and ability to inspire, James connects people with purpose—helping individuals and teams unlock their full potential and achieve extraordinary results.